Shipping & Delivery

We offer UPS and USPS with 3 levels of shipping for each method. With UPS we offer Standard, which takes 5 to 8  business days and is a flat rate of $7.00; UPS Ground which takes 2 to 4  business days with the charges based on weight and distance; and Expedited Shipping which includes 3 Day Select, 2 Day Air or Next Day Air and charges are based on weight and distance.

With USPS we also have 3 levels of shipping, all based on weight and distance.  The levels are First Class Mail Parcel, Retail Ground, and Priority Mail.  First Class Mail Parcel is only available for orders weighing less than 13 oz and usually takes 1 to 3 business days.  Retail Ground is available for all orders and usually takes 1 to 8 business days.  Priority Mail is also available for all orders and ususally takes 1 to 3 business days.

Orders received by 2:00 pm EST M-F and shipping via UPS typically ship the same day.  Orders received by 2:00 pm EST M-F and shipping vis USPS typically ship the next business day.

Currently any orders $40 or more qualify for free shipping via UPS Standard.

Returns

You may return unopened items bought online within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error. If you need to make a return, please send us an e-mail or call us at 1-866-935-2648.

Still have questions?

For order related issues, please contact Customer Service.

For website related issues (broken links, having trouble searching, etc.), please contact the Webmaster.

Hours of operation are 8:30 am to 5:00 pm Eastern Time, Monday through Friday.