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Shipping & Delivery

Orders are shipped via UPS with 3 levels of shipping options.  The first is UPS Standard which takes 5 to 8 days and is a flat rate of $7.00.  The second level is UPS Ground which takes 2 to 4 days and the shipping charges are based on weight and distance. The average shipping rate for UPS Ground is $10.50.  The third level is expedited shipping, either UPS 3 Day , 2 Day or Next Day Air.  The charges for these services are also based on weight and distance.  Currently all orders of $40 or more shipping to one address in the continental United States ship for free. Orders qualifying for free shipping will be shipped via UPS Standard.  Orders ship within 48 business hours of receipt of order. Packages ship from our location Monday through Friday. If orders are placed after 12:00PM EST, they will be processed on the following business day.

Returns

You may return unopened items bought online within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error. If you need to make a return, please send us an e-mail or call us at 1-866-935-2648.

Still have questions?

For order related issues, please contact Customer Service.

For website related issues (broken links, having trouble searching, etc.), please contact the Webmaster.

Hours of operation are 8:30 am to 5:00 pm Eastern Standard Time, Monday through Friday.